Managing People

fully online course

27 hours of learning content

6 weeks tutor support

3 months access

Get the best from your people!

Online Managing People Course

Get the best from your people!

This course is designed for the busy professional who finds it difficult to set aside time for personal development. It is particularly valuable to people who have been promoted recently or are considering going for promotion to a position that will require them to manage individuals or teams.

The fully online course is designed to equip participants with the essential people management knowledge and skills they need take up a new challenge or explore new opportunities with confidence.

We’ve combined our academic knowledge with our broad scope of management experience to deliver course content that is based on proven, best in class management theory that is also very practical and relevant.

  • 27 Hours of e-learning

    Learn at your own pace on computer or iPad

  • 27 CPD Points

    Certificate of completion

  • 3 Months access

    24/7 access to learning materials

  • Peer Learning

    Weekly discussion topic and reflection

  • Highly interactive

    Exercises, quizzes & activities

  • Invest in yourself

    Only €200 per person

“This was my first online course and I really enjoyed it. I found all the material applicable to my job and will most certainly work on developing my professional skills using everything I’ve learned”

Managing People Participant July 2014

“I have recommended this course to my boss to role out to other members of my team”

Managing People Participant June 2014

“Provides an excellent opportunity for people who are new to a management role”

Managing People Participant June 2014

“I found the course content very informative, it was well structured and easy to access”

Managing People Participant October 2014

E-Learning Modules

This intensive course equips you with the personal and professional people management skills to get the best from your people and teams. It covers essential concepts, tools and models in the areas of:

  • Managing Performance
    • Understanding factors affecting performance
    • Setting goals in KRAs
    • Identifying and supporting good performance
    • Managing poor performance
  • Conflict Management
    • Causes (of conflict)
    • Types (of conflict)
    • Tools to resolve conflict
    • Pre-empting and preventing conflict
  • Coaching
    • Coaching as a management style
    • Advantages and benefits of coaching
    • Principles of coaching
    • Coaching processes
  • Managing Teams
    • Stages of team development
    • Developing effective teams
    • Managing teams
    • Optimising team performance
  • Policies and Procedures
    • Managing employee grievances
    • Handling discipline
    • Dignity and respect in the workplace
  • Presentation Skills
    • Planning; objective, structure, content.
    • Delivery; medium, audience, body language

Target Audience

This e-learning course is for the busy person who finds it difficult to take time out for self-development.
It is designed for those recently promoted to a management position or considering going for promotion.

Course Facilitator: Katie Dalton

Katie’s graduate studies were completed in Human Resource Management where she came first in her class at the National College of Ireland.

Katie worked as an Employee Relations Specialist as part of the HR team in GE Superabrasives which manufactured industrial diamonds and represented one of the biggest capital investments of its time in Ireland employing over six hundred employees. Katie has experience in the areas of professional and managerial recruitment, performance management systems, training and development, reward and compensation and the worldwide graduate leadership development programme.

Since joining SHRC, Katie has been involved in employee surveys, recruitment, and has worked with our e-learning team in the development of a range of management skills courses and modules. Katie also facilitates e-learning courses for SHRC, the Health Management Institute of Ireland and other clients.

Katie Dalton
Please note:

To access The Learning Rooms courses the recommended minimum web browser is recent Google Chrome, recent Mozilla Firefox, Safari 6 or Internet Explorer 9. You will also require a broadband Internet connection.

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