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Conflict Management

60 minutes of learning content

Free Online Tutor Support

3 months access

Manage conflict situations effectively

Conflict Management

Managing conflict at work

Conflict is inevitable. Recognising and managing conflict well is fundamental to the healthy functioning of work relationships, team and organisational performance. This module looks at understanding conflict and the important skills and knowledge that a manager needs to resolve conflict situations in the workplace.

  • 2 hours of learning content

    Learn on your computer or iPad

  • 2 CPD Points

    PDF certificate of completion available

  • 3 Months access

    24/7 access to learning materials

  • Written by an expert in the field

    High quality learning materials

  • Only €40

    Great value

  • Highly interactive

    Contains exercises & quizzes

Start learning now. Enroll and pay online and you could be learning in no time.

E-Learning Content

  • Types of conflict
  • Signs of conflict
  • Responses to conflict
  • People and processes
  • Conflict resolution skills
  • Causes of conflict
  • Approach to conflict resolution
  • Preferred conflict style
  • Dealing with conflict
  • Resolving conflict

Course Writer: Karen Maher

Management Consultant
BA (Hons) Education, MA Human Resource Management, Chartered Member of CIPD.

Allied with her previous role of organisational strategic management, Karen is also highly experienced in designing and delivering both face-to-face and distance learning training across many sectors, both private and public.

Karen Maher

‘Off the shelf’ e-learning

Conflict Management is also available for organisations to host on their existing learning management system (LMS). Our flexible pricing structure makes it suitable for both large and small organisations.

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